Privacy Policy
Understand what information the website receives through booking forms, WhatsApp links, analytics, and WordPress.
Information You Provide
When requesting a booking, you may provide your name, preferred date, accommodation, phone number, group size, dietary requirements, allergies, spice preference, and other booking notes.
WhatsApp Links and Reference Codes
The website may record that a WhatsApp button was clicked, together with the page, button, campaign parameters, browser session identifier, and a reference code. The website does not read the content of your WhatsApp conversation and cannot confirm whether a message was sent or answered.
Website and WordPress Data
WordPress, the hosting provider, security tools, and basic analytics may process technical information such as the page visited, approximate time, browser, device, IP address, and referral source for security, troubleshooting, and website measurement.
Payment Information
This website does not store complete card details. Payment instructions and the payment method are confirmed separately during the booking process.
How Information Is Used
Information is used to answer inquiries, confirm availability, arrange transport, prepare dietary adjustments, calculate the booking, manage cancellations or date changes, improve the website, and protect it from abuse.
Retention
WhatsApp click analytics may be retained for approximately 365 days unless the website administrator changes the retention setting. Booking records may be retained for operational, accounting, dispute-resolution, and legal purposes.
Your Request
You may contact Putu through the website WhatsApp number to request correction or deletion of information that can be reasonably identified and is not required to be retained for legal or operational reasons.